Mobily Master Data Management Program (GEM) (2012 - 2013)
Business Need
- Build standard foundation access layer in EAI for customer and contract information retrieval and access
- Integrating with MDM to have centralizing customer, contract and product information
- Decommission MCR as legacy systems and subsystems
The Solution
- Phase I-A (Stock Management): Building Stock Management interfaces
- Phase I-B (Build Generic Atomic Services): Building standard foundation access layer between EAI and MDM
- Phase II-A (Batch Create and Update): Performing modifications to cater for eliminating batch jobs or redirecting batch jobs to MDM rather than MCR
- Phase II-B (Online Create and Update): Building systems interfaces and performing systems modifications to cater for switching Online business processes to MDM rather than MCR
- Phase III-A (Batch Inquiry): Performing modifications to cater for eliminating batch jobs or redirecting batch jobs to MDM rather than MCR
- Phase III-B (Online Inquiry): Building systems interfaces and perform systems modifications to cater for switching the following online business processes to MDM rather than MCR
Benefits and Added Value
- Enable real time decisions related to customer and contract.
- Enhance customer experience having single source of information through different channels.
- Have a single source of truth for customer, contract and product information.
- Fix production issues related to data distribution inconsistencies across many systems.
- Minimize batch data integrations between systems.